Your Privacy Matters

CTY999 Privacy Policy — How We Collect, Use and Protect Your Personal Data

At cty999, your personal data is handled with care, stored securely and never sold to third parties. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used and what rights you have as a Pakistan-based player on cty999. Plain language — no legal jargon designed to confuse.

Last Updated: January 2025
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Data Never Sold
TLS Encryption
Your Rights Respected
24/7 Support Access

How your data moves through CTY999

You Register
Data Collected
Encrypted & Stored
Used for Service
Never Sold

1. Introduction

This Privacy Policy explains how cty999 ("the Platform," "we," "us") collects, uses, stores and protects your personal information when you visit or use cty999.ws. It applies to all registered players and visitors across Pakistan and any other location from which cty999 is accessed.

We know that trust is not automatic — especially when it comes to sharing personal information online. This policy is written in plain language because we want you to actually understand what happens to your data on cty999, not just skim past a document full of legalese. If anything here is unclear, our support team is available 24/7 in both Urdu and English to explain.

By accessing cty999 or creating an account, you confirm that you have read and accepted this Privacy Policy. It should be read alongside the cty999 Terms and Conditions. This policy may be updated from time to time — the version published at cty999.ws/privacy-policy is always the current one.

The short version: cty999 collects only the personal data it genuinely needs to operate your account, process your payments and keep the platform secure. We never sell your data. We never share it with advertisers. You have the right to access, correct and delete what we hold about you.

2. Data We Collect

cty999 collects personal data in three main ways: information you provide directly, information generated automatically by your use of the platform, and — in limited circumstances — information from third-party verification partners.

2.1 Information You Provide Directly

CategoryExamplesWhy Collected
IdentityFull name, date of birth, CNIC numberAccount creation, age verification, KYC compliance
ContactMobile number, email addressAccount communication, OTP verification, support
AddressCity, province, Pakistan postal addressIdentity verification, regulatory compliance
PaymentEasypaisa/JazzCash number, bank account, card detailsDeposit and withdrawal processing
DocumentsCNIC scan or photograph (when requested)Identity verification for withdrawals

2.2 Information Collected Automatically

When you use cty999, the platform automatically collects certain technical and behavioural data to ensure the service runs correctly, to detect fraud and to improve the player experience:

  • Device information: device type, operating system, browser type and version.
  • Network information: IP address, mobile network operator, approximate location derived from IP.
  • Usage data: pages visited, games played, bets placed, time spent on platform, click and scroll behaviour.
  • Session data: login timestamps, session duration, logout events.
  • Cookies and similar technologies: see Section 7 for full cookie details.

2.3 Information from Third Parties

In limited circumstances, cty999 may receive personal data about you from third-party sources, including:

  • Identity verification providers — to confirm age, identity and address against official records.
  • Payment processors — confirmation of successful transactions, chargeback notifications.
  • Fraud detection services — risk scores and flags associated with device fingerprints or payment instruments.

cty999 only uses third-party data sources that maintain appropriate data protection standards and that process data only on cty999's documented instructions.

cty999

3. How We Use Your Data

cty999 uses your personal data only for the specific purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account management: Creating, maintaining and securing your cty999 account. Sending account-related communications including OTPs, security alerts and withdrawal confirmations.
  • Payment processing: Processing your deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card. Verifying the source of funds where required by licensing conditions.
  • Identity and age verification: Confirming that you meet the minimum age requirement (18+) and that your identity matches the payment methods registered on your account.
  • Service delivery: Making cty999's games, betting markets, promotions and customer support available to you. Personalising your platform experience based on game preferences and session history.
  • Security and fraud prevention: Detecting, investigating and preventing fraudulent activity, money laundering, multi-account abuse and any other prohibited conduct described in the cty999 Terms and Conditions.
  • Regulatory compliance: Meeting the obligations imposed by cty999's international gaming licence — including anti-money laundering (AML) checks, Know Your Customer (KYC) procedures and the reporting of suspicious activity where legally required.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the cty999 platform — including game performance, payment flow efficiency and mobile experience.
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gaming behaviour and, where appropriate, proactively reaching out to offer responsible gaming tools or support.
  • Marketing (with consent only): Sending promotional communications about cty999 offers, new games and PSL betting markets — only where you have explicitly opted in to receive such communications. You may opt out at any time.

Marketing preference: cty999 will never send you promotional emails or messages without your prior consent. If you have opted in and change your mind, you can update your preference at any time from your account settings or by contacting support@cty999.ws.

5. Sharing Your Data

cty999 does not sell, rent or trade your personal data to any third party for their own commercial purposes — full stop. Your data may be shared in the following limited and specific circumstances:

5.1 Service Providers

cty999 works with carefully selected third-party service providers who process data only on cty999's behalf and strictly according to cty999's instructions. These include:

  • Payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, bank partners, card processors) — to execute your transactions.
  • Identity verification providers — to confirm your age and identity during KYC.
  • Fraud detection and risk management providers — to protect cty999 and its players.
  • Cloud infrastructure and hosting providers — to store and serve the cty999 platform securely.
  • Customer support software providers — to facilitate live chat and email support.

All service providers are contractually bound to handle your data securely, use it only for the stated purpose and delete it when no longer required.

5.2 Legal and Regulatory Authorities

cty999 may be required by law, court order, regulatory directive or licensing authority to disclose personal data about specific players. Such disclosure is made only to the extent strictly required and where legally compelled.

5.3 Business Transfers

In the event that cty999 is involved in a merger, acquisition or sale of its business or assets, player data may be transferred to the acquiring entity. Players will be notified of any such transfer and of any material change to privacy practices that results from it.

To be completely clear: cty999 has never sold player data to advertisers or marketing companies and will not do so. Your contact details, game history and payment data will never be used by any third party for purposes other than those described in this policy.

6. Storage & Security

cty999 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

6.1 Technical Safeguards

  • TLS encryption: All data transmitted between your device and cty999 is encrypted using Transport Layer Security (TLS 1.2 or higher).
  • Data encryption at rest: Sensitive fields — including CNIC data, payment account numbers and authentication credentials — are encrypted in the database using AES-256 or equivalent standard.
  • Access controls: Internal access to player data at cty999 is restricted by role — only staff who genuinely need access to specific data categories for their work can access them.
  • Two-factor authentication: All cty999 platform accounts support OTP-based two-factor authentication to prevent unauthorised access.
  • Regular security audits: cty999's infrastructure and application code undergo regular independent security assessments.

6.2 Data Location

Player data for cty999 is stored on secure servers managed by reputable cloud infrastructure providers. Where data is processed outside Pakistan, cty999 ensures that appropriate safeguards are in place and that the processing meets the requirements of applicable data protection standards.

cty999

7. Cookies & Tracking Technologies

cty999 uses cookies and similar technologies to make the platform function correctly, to keep your session active while you play and to understand how the platform is being used so that we can improve it.

Cookie TypePurposeCan Be Disabled?
EssentialKeeping you logged in, maintaining your session, securing your account, remembering your language preferenceNo — platform cannot function without these
FunctionalRemembering your game preferences, last visited table, display settingsYes — via browser settings
AnalyticsUnderstanding which games are most used, how long sessions last, where players encounter difficulty (fully anonymised)Yes — via cookie preference centre
SecurityFraud detection, bot prevention, suspicious login detectionNo — disabling these reduces your account security

cty999 does not use third-party advertising cookies. No data from cty999 cookies is shared with advertisers or social media platforms. You can manage cookie preferences from your browser settings at any time. Disabling essential or security cookies may affect your ability to use cty999 normally.

8. Data Retention

cty999 keeps your personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law or licensing conditions. General retention guidelines are as follows:

  • Active account data: Retained for the full duration of your account being active on cty999.
  • Transaction records: Retained for a minimum of 5 years from the transaction date, in line with AML regulatory requirements applicable under cty999's licence.
  • Identity verification documents: Retained for a minimum of 5 years following account closure or the completion of the relevant KYC process.
  • Responsible gaming records: Self-exclusion records are retained for the full duration of the exclusion period plus 2 years.
  • Marketing consent records: Retained until consent is withdrawn and for 1 year thereafter as evidence of the consent given.
  • Closed account data: After account closure, cty999 retains the minimum data necessary to meet legal and regulatory obligations and to investigate any future claims. Non-essential data is deleted within 90 days of account closure.

Please note: Certain data categories — particularly transaction records and identity documents — must be retained for minimum statutory periods regardless of your deletion request, due to cty999's obligations under its gaming licence and applicable AML law.

9. Your Data Rights

As a cty999 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact cty999 at support@cty999.ws with the subject line "Privacy Request" and we will respond within 30 days.

👁️
Right of Access

You can request a copy of all personal data cty999 holds about you — account information, transaction history, KYC records and more.

✏️
Right to Rectification

If any personal data cty999 holds about you is inaccurate or out of date, you can request that we correct it at any time.

🗑️
Right to Erasure

You can request deletion of your personal data where it is no longer needed for the purpose collected — subject to legal retention obligations.

🚫
Right to Restrict Processing

You can request that cty999 stop processing your data in certain circumstances — for example, while a rectification request is being reviewed.

📦
Right to Portability

You can request a machine-readable copy of your personal data in a commonly used format so that it can be transferred to another service.

🛑
Right to Object

You can object to cty999 processing your personal data for direct marketing at any time. This right is unconditional — no justification needed.

10. Minors

cty999 is strictly prohibited to persons under the age of 18. We do not knowingly collect personal data from minors. If a cty999 account is found to belong to a person under 18, the account will be immediately closed, all balances will be forfeited and all associated personal data will be deleted except where retention is required by law.

If you are a parent or guardian and believe that a minor has created a cty999 account, please contact us immediately at support@cty999.ws. We will investigate and take appropriate action promptly.

cty999 uses age verification checks — including CNIC validation — to prevent minors from registering. These checks are a condition of the platform's gaming licence and are conducted by independent third-party verification providers.

11. Changes to This Privacy Policy

cty999 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or regulatory requirements. When material changes are made, we will notify active players via email and/or a prominent notice on the cty999 website.

The date at the top of this page will always reflect when this policy was last updated. We encourage you to review this policy periodically. Your continued use of cty999 following any update constitutes acceptance of the revised policy. If you do not accept any material change, you may close your account and withdraw your balance at any time.

Bookmark this page: The current version of the cty999 Privacy Policy is always at cty999.ws/privacy-policy. We recommend saving this link for easy access.

12. Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how cty999 handles your personal data, please reach out to us:

  • Email: support@cty999.ws (subject line: "Privacy Request")
  • Live Chat: Available 24/7 on cty999.ws — response in under 2 minutes
  • Languages: Urdu and English both supported
  • Response Time: Within 30 days for formal privacy requests; typically much faster for general queries

cty999 takes every privacy enquiry seriously. Whether you want to access your data, correct an error, withdraw marketing consent or raise a concern about how your data has been handled — our team will respond promptly and with full transparency about what we hold and how it is used.

What CTY999 Guarantees About Your Data

Six privacy commitments that every cty999 player can rely on — not just policy words, but operational standards.

Your Data Is Never Sold

cty999 has never sold player data to advertisers, data brokers or any third party for commercial purposes — and we never will. Your contact details, game history and payment information are used solely to provide you with the cty999 service.

TLS Encryption End-to-End

Every byte of data sent between your device and cty999 is protected by TLS encryption. Sensitive data stored in cty999's systems is encrypted at rest with AES-256 standard. Interception of your data in transit is cryptographically prevented.

Meaningful Data Rights

Access, correct, export or delete your data — all seven of your data rights are fully actionable at cty999. Email support@cty999.ws with "Privacy Request" and we respond within 30 days. No runaround, no ignored requests.

No Advertising Cookies

cty999 does not use third-party advertising or retargeting cookies. Your browsing behaviour on cty999 is never shared with ad networks, social media platforms or any external marketing system. What happens on cty999 stays on cty999.

Support in Urdu & English

Privacy concerns are handled by cty999's support team in both Urdu and English. You should never feel unable to exercise your data rights because of a language barrier. Our team is trained to handle privacy requests with sensitivity.

Regulatory Compliance

cty999 processes personal data under its international gaming licence obligations. KYC and AML checks are conducted by certified third-party providers who are bound by the same privacy standards that govern cty999 itself.

Common Privacy Questions from CTY999 Players

The most frequently asked questions about how cty999 handles personal data in Pakistan.

cty999 only shares data with regulatory or government authorities where legally compelled to do so — for example, in response to a valid court order, formal regulatory request under cty999's gaming licence, or a confirmed law enforcement requirement. We do not proactively report player data to any authority unless required by law. Any such disclosure is limited to the minimum data strictly necessary to comply with the legal obligation.

Yes — you have a right to erasure. However, certain data categories must be retained for minimum statutory periods regardless of deletion requests. For example, transaction records and identity verification documents must be kept for at least 5 years under cty999's licensing obligations. For data not subject to these retention requirements, cty999 will delete it within 90 days of a valid request. Contact support@cty999.ws with the subject "Privacy Request – Erasure" to initiate the process.

cty999 collects CNIC information as part of its Know Your Customer (KYC) obligations under its international gaming licence. KYC is required to verify your age (ensuring you are 18+), confirm your identity matches your payment methods and comply with anti-money laundering regulations. Your CNIC data is stored encrypted, is never shared with advertisers and is only accessed internally by cty999 staff with an authorised need — such as the compliance team processing a withdrawal verification request.

You can opt out of cty999 marketing communications at any time in two ways: from your account settings under Communication Preferences, or by emailing support@cty999.ws with "Unsubscribe" in the subject line. Opt-out requests are processed within 48 hours. Withdrawing marketing consent does not affect your ability to use the cty999 platform normally — you will still receive important account communications such as deposit confirmations, OTPs and security alerts.

Yes — cty999 stores the mobile wallet numbers linked to your account to enable deposits and withdrawals. This information is encrypted at rest and is only used to process your transactions. It is not shared with any party other than the specific payment processor required to execute your transaction. You can update your linked payment methods at any time from your cty999 account settings. Historic payment records are retained for the minimum statutory period under licensing law.

Your Data is Safe — Now Play With Confidence on CTY999

Your privacy is protected, your data is never sold and your withdrawals are always yours. Register free on cty999 and claim your 200% welcome bonus — up to Rs 50,000 — today.

18+ only. Please play responsibly. Responsible Gaming tools available at any time.